Privacy Policy

This privacy policy explains how we collect, use, disclose, and protect user's personal data on our webshop in accordance with the General Data Protection Regulation (GDPR) of the European Union.

1. Identification and Contact

Company: Handmade by Mari, obrt za izradu nakita, vl. Marinela Princip
Address: SIBINJSKIH ŽRTAVA 65, 35252 SIBINJ , Croatia
Email: handmadebymarinela@gmail.com
Phone: +385 98 887 155

2. Personal Data We Collect

We collect the following personal data from users:

- Name and surname
- Email address
- Delivery address
- Phone number
- Payment details (if applicable)
- IP addresses
- Cookie data and similar technologies

3. Purpose of Collecting Personal Data

Personal data is collected and processed for the following purposes:

- Providing services and fulfilling orders
- Communication with users regarding orders, inquiries, or support
- Personalization of the user experience on the webshop
- Analysis and improvement of our services and webshop
- Fulfillment of legal obligations

4. Legal Basis for Data Processing

The processing of personal data is based on the following legal grounds:

- Contractual performance: Data processing is necessary to fulfill contractual obligations towards users.
- Consent: If necessary, we will seek user consent for certain types of processing.
- Legal obligation: Data processing may be necessary to comply with legal obligations.
- Legitimate interests: Data processing may be justified by the legitimate interests of the company, except where such interests are overridden by the interests or fundamental rights and freedoms of users.

5. Data Sharing

User's personal data may be disclosed to third parties only in the following situations:

- Service providers: Data may be shared with service providers who assist in fulfilling orders, providing customer support, and similar activities.
- Legal requirements: In case of a legal obligation or legal action, data may be disclosed to law enforcement authorities.

6. Data Storage

User's personal data will be stored only for as long as necessary for the purposes stated in this privacy policy or as required by law.

7. User Rights

Users have certain rights regarding their personal data, including:

- Right of access: Right to access their personal data.
- Right to rectification: Right to rectify inaccurate or incomplete data.
- Right to erasure: Right to erase personal data under certain conditions.
- Right to restriction of processing: Right to restrict processing under certain conditions.
- Right to data portability: Right to receive personal data in a structured format.
- Right to object: Right to object to certain types of data processing.

To exercise these rights or if you have any questions or requests regarding the processing of your personal data, please contact us using the contact information provided above.

8. Data Security

We take appropriate technical and organizational measures to protect user's personal data from unauthorized access, disclosure, use, alteration, or destruction.

9. Changes to the Privacy Policy

This privacy policy may be updated periodically to reflect changes in our data processing practices or in accordance with relevant laws and regulations. Any changes will take effect by posting the updated privacy policy on our webshop.

Effective Date: June 20, 2024.

Users are encouraged to regularly review this privacy policy to stay informed about how we protect and process their personal data.

This privacy policy is prepared in accordance with the General Data Protection Regulation (GDPR) of the European Union.